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By accessing and using antwerpmounts.com ("Site") and our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, please do not use our Site or Services.
Antwerp Mounts BV provides professional gold mounting and jewelry manufacturing services ("Services"). All Services are subject to:
Order acceptance is subject to:
Once an order is confirmed and production has begun:
Consumers have a 14-day withdrawal right for non-customized items per EU Directive 2011/83/EU. The withdrawal period starts from the day you receive the goods.
Items made to your specifications or clearly personalized are exempt from withdrawal rights under Article VI.53, 3° of the Belgian Code of Economic Law. This includes:
To exercise your withdrawal right, send a clear statement to info@antwerpmounts.com including:
Late payments may incur interest charges in accordance with Belgian law and may result in suspension of services.
We guarantee:
When providing your own materials:
As a consumer in Belgium and the EU, you benefit from:
We are not liable for:
These Terms are governed by Belgian law. Mandatory consumer protection laws of your country of residence may also apply.
Disputes will be resolved:
We may update these Terms with:
Continued use after changes constitutes acceptance of the updated Terms.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms, contact us at: